Technical Writer

Our team is looking for passionate developers of all levels (junior, mid, and senior) to join our team. This position is full time remote with a preference for candidates based in the United States.

You will be joining a high caliber group of developers, designers and research specialists. A team entrusted with the research and development of the latest technologies, and most engaging UI's. A team that is committed to solving some of the biggest software challenges, tackle some of the most advanced concepts and who are willing to learn, love and enjoy the experience along the way.

Job Description

Entando is looking for a technical writer to lead the documentation effort for its leading, next generation, application composition platform that accelerates the development of cloud-native applications on Kubernetes. The ideal candidate will be responsible for writing and updating the documentation, tutorials, and reference materials for the Entando platform. The candidate will be expected to help establish and maintain a consistent documentation hierarchy and vocabulary, apply an accessible author voice, and identify gaps in documentation processes.

Responsibilities

  • Plan, produce, edit and maintain effective documentation including reference materials, tutorials, FAQs, and knowledge base articles, primarily for technical audiences
  • Support the execution of the product content process and workflow
  • Establish authoring guidelines including best practices for vocabulary, tone, localization, and accessibility
  • Support product training and enablement, as needed.
  • Create and maintain other learning aids such as video, product tours, app cues and demos, as needed

Requirements

  • Excellent spoken and written English communication skills
  • 4+ years of experience as a technical writer
  • Ability to distill complex technical concepts into clear, comprehensive, developer-focused documentation
  • Ability to work closely with Engineering and Professional Services to create original content drawn from real world client needs
  • A degree in Computer Science, Software Engineering, or related experience
  • Ability to check all technical material for consistency and accuracy
  • Familiarity with web application technologies
  • Working knowledge of git
  • Experience with one or more static site generators
  • Familiarity with the Open Source lifecycle

      We’ll be especially impressed if you have:

      • Experience with analytics tools used to assess documentation effectiveness
      • Experience with Vuepress
      • Experience with Kubernetes
      • Experience with frontend technologies such as React or Angular
      • Experience with JIRA or YouTrack for task tracking

          Other information

          We value a healthy organization above all. The impact of our work is obvious, highly visible and immediate. We build a work environment where people are looking forward to Mondays as much as to Fridays. To put it simply: we get along with each other so we’re looking for a very collaborative person, no one-man band profile. Strong tech skills must be combined with a desire to own something big, from start to finish. Language agnostic. If you are interested in learning new things, we're interested in teaching you.

          Here are some of our perks:

          • Work remotely. Entando is committed to remote development
          • Great work-life balance
          • Professional development, career development & career planning
          • High caliber, high quality team
          • Values-driven organization
          • Innovation sessions (where we welcome ALL employee ideas)
          • High impact, high visibility projects
          • Open source, upstream community development

          Privacy information

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          You can find more information about our privacy policy here: https://www.entando.com/page/en/privacy-policy